A normal day, minus the retyping.
NorthGarage doesn't ask your shop to change how it works. It picks up the parts of the day nobody wants: writing things down, keeping track, typing it all up again.
- 1
Check in the vehicle
At drop-off, scan the plate or VIN, snap condition photos, note the complaint in the customer's words. The job now exists — with a clean record from minute one.
- 2
Work from the active cars board
Every car in the shop is on one board: on the lift, waiting on parts, ready for pickup. No whiteboard archaeology, no “who's got the keys to the Civic?”
- 3
Speak notes as work happens
“Replaced both front control arms, two point one hours, parts came to one-forty.” Said once, captured once — while your hands are still dirty.
- 4
Review before it becomes paperwork
Spoken notes become a structured draft: parts, labor, totals in the right fields. You look it over, fix what needs fixing, and approve. Nothing reaches a customer on its own.
- 5
Keep the trail clean
Photos, notes, invoices and history stay attached to the vehicle. Next visit, the whole story is one tap away — for you and for the customer who asks.